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Finance

Who are we?

Bob Gerard Ltd, a motor car dealership acting as a credit broker in arranging finance for vehicle transactions.

Our address is: 22 London Road, Great Glen, Leicester LE8 9GF. Registered in England. Company registration no. 1167163.

Are we authorised to arrange finance for you?

Yes, we are authorised and regulated for credit-broking activities by the Financial Conduct Authority (“FCA”). We are not a lender. Our FCA Firm Reference Number is 668909. For more information, please visit the FCA website at: https://register.fca.org.uk/. Please note that business customers may not be protected under the Consumer Credit Act 1974 or FCA rules.

What can we do to help finance your vehicle?

We can introduce you (whether direct or through a specialist credit broker) to a number of finance companies (“funders or brokers”) who may be able to finance your transaction. There are other funders to which we cannot introduce you which may also be able to offer you finance at competitive rates, you are free to get quotations from them.

We will provide you with information and explanations about the finance products that may be available to you and, where we recommend a product to you, we will ensure that this is based on the information you give us about your needs and circumstances so that it is suitable for you. Finance is arranged subject to status and terms and conditions. We cannot guarantee that we will be able to secure finance for you.

Can we give independent financial advice?

We are not independent financial advisers and so are unable to provide you with independent financial advice.

Do you have to pay for our service, or do we receive any commission?

You do not have to pay us for our service, but a funder or broker we work with may pay us a commission for introducing you to them. Different funders/brokers may pay us different amounts, but it will typically be based on a fixed percentage of the amount borrowed. This percentage may vary according to different factors, for example: the amount of credit; the age or type of vehicle; the type of finance product; or the funder’s assessment of the risk of lending. For your reassurance, we are not able to change the interest rate you pay in order to receive more commission from a particular broker or funder.  Although rates and commissions may vary between our finance partners, our aim is always to secure finance from them which is appropriate to your circumstances.

Will you tell me how much commission is paid to Bob Gerard Ltd from my agreement?

Finance Commission Disclosure.

If we are successful in obtaining an offer of finance for you, we will confirm the amount of commission we receive from the funder or broker in writing to you, this will be prior to you entering any agreement with that funder or broker. We will ask you to sign the form containing commission disclosure as confirmation of your understanding that Bob Gerard Ltd will received a commission from the finance agreement that you will sign.

What can you do if you wish to complain about our services or contact us?

If you wish to make a complaint, please contact us:

•             by writing to us at:

Complaints, Bob Gerard Ltd, 22 London Road, Great Glen, Leicester LE8 9GF

•             by emailing enquiries@bobgerard.co.uk; or

•             by telephoning 0116 259 2224

If, after making a complaint to us you are still unhappy and feel the matter has not been resolved to your satisfaction, please contact the Financial Ombudsman Service (“FOS” - www.financial-ombudsman.org.uk). Please note that FOS may not be able to deal with complaints from business customers.